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Our Services

Helping You, Always! Whenever... Wherever

When tech troubles strike in Parramatta, HEROTECH is ready to step in.

We’re your local IT experts, committed to solving your digital dilemmas with skill and efficiency. From everyday tech hiccups to complex system issues, our team has the know-how to keep your business running smoothly.

Services You Can Count On!

Click on each service to find out more!

IT Support
IT Infrastructure Setup
IT Strategy

Helpdesk Service

Helpdesk support. Get quick and clear solutions from our skilled IT experts over the phone.

Onsite IT Support

We can offer you IT support at your own premises with our professional and reliable service.

Remote Work Solutions

We deliver convenient and efficient solutions remotely, helping you achieve your goals with less hassle

Managed IT Services

We help you run your business smoothly by managing your hardware, software and networks.

Disaster Recovery

We have the skills and solutions to recover your missing data.

Staff for IT Departments

Do you need more help with your IT tasks? Or when your team is away? We can assist you.

Office Relocation

We will set up your IT systems properly and quickly for your business, ensuring a smooth and hassle-free relocation.

Internet Solutions

We can solve your internet problems. Whether you want faster speed or faster installation we can help.

Device Repair & Upgrades

We offer high-quality computer services, solutions and evaluations for your hardware and software needs.

What Are You Waiting for Now?

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Helpdesk Service

Quick and Clear
Solutions Anytime!

At HEROTECH, our remote IT experts can help you with any technical issues by phone or online. We offer a range of services, such as troubleshooting software errors, installing updates, securing your data, resetting passwords and emails, and optimising your workstations. We handle incidents and service requests with speed and efficiency, so you can focus on your business without IT disruptions.

Skilled experts:
Enjoy top-notch technical service from our professional experts who have extensive experience and great communication skills.

Fast resolution:
Get your issues fixed quickly with our on-demand IT department. Our remote IT helpdesk will respond promptly and effectively.

Adaptable IT solutions:
Our helpdesk support provides a flexible IT services solution that suits your changing needs. Get proactive support and remote assistance whenever you need it.

Onsite IT Support

Complete Support. Right At Your Doorstep!

At HEROTECH, we offer Onsite IT Support for businesses in Sydney. Our experienced and friendly technicians can come to your office and help you with any IT issues you may have, such as hardware installation, repair, and upgrade, software configuration and update, network setup and maintenance, and cyber security solutions. We provide fast and reliable Onsite IT Support that can save you time and money, and improve your IT efficiency and performance. 

Remote Work Solutions

Stay Connected. Stay
Productive.

At HEROTECH, we are passionate about helping you work smarter and faster with the best collaboration technologies. Whether you need SharePoint or OneDrive for cloud storage, Teams for chat and video conferencing, or RDP for remote access, we have the expertise and experience to set up and train your staff on these tools. We can also customize SharePoint to fit your specific business needs and preferences.

With HEROTECH, you can enjoy the flexibility and convenience of working from anywhere, on any device, without compromising on security or performance. You can also stay connected and productive with your team members, clients, and partners through Teams, the ultimate communication platform.

HEROTECH is more than just an IT consulting company. We are your trusted partner in delivering innovative and tailored solutions that suit your business goals. We also ensure that you have a high-speed internet connection for remote work, if you need it.

Managed IT Services

Flexible IT Solutions For Your Dynamic Business Needs

Are you worried about whether your business technology is as optimal as it could be? Valuable time and resources being wasted over IT support failures can yield losses in profit and productivity.

With expert technical advice and support from HEROTECH, you can prevent these issues before they become a problem.

Reliable support from HEROTECH ensures:

  • Peace of mind – know that your systems and data are safe and secure.
  • Peak performance – support that simplifies and enhances your business processes.
  • Maximum profits – reduced downtime means more productivity.
  • Cost effectiveness – value for money technology services, custom tailored to each clients’ needs.

Whether you require remote or on-site support, cyber security services, network and server integration, networking, management services, administrative services, or maintenance, HEROTECH is committed to providing the highest level of customer service and support. We are your trusted partner in providing the best IT infrastructure maintenance for today’s eve changing business environment.

Disaster Recovery

Don’t Fret... We Gotcha!

If you have lost important data due to a technical glitch, a human error, or a malicious attack, don’t panic. HEROTECH can help you recover your data and restore your peace of mind. Just give us a call and we’ll use our disaster recovery skills and tools to retrieve your data from any device or platform.

We understand that losing data can have serious consequences for your business. You can lose valuable time, money, and reputation. That’s why we offer fast and easy solutions to get your business back on track. Whether you need on-site IT support or remote support, we can fix the problem for you. We can also help you prevent future data loss by implementing backup and security measures. We are your trusted partner in data recovery and protection.

Staff for IT Departments

Need A Tech-Savvy Hand?...
We’ve Got You Covered!

HEROTECH is your trusted partner for IT support in Sydney. Whether you need on-site assistance or remote help during local business hours, we have you covered. We work with a variety of SMBs, national and multinational companies to provide flexible IT staff for local IT support and projects. We offer a wide range of information technology support to meet all your needs.

You can rely on us for ad hoc per-hour support on a as-dispatched basis. 

No matter how long or how often you need an IT Support professional, we can help. We have an affordable flat day rate that makes it easy for IT Managers to plan their budget when they need extra resources.

When we send a professional technician to help your business, they become part of your own IT Department under your project management. 

Whether you need a database administrator, hardware and software technical support or someone to run your operating system, we are here for you.

Office Relocation

Kickback And Let Us Handle It!

Moving office can be a daunting task, especially when it comes to your IT systems. But don’t worry, we’re here to help! Our team of experts have the skills and knowledge to handle any IT-related challenges you may face during your relocation. Whether you need to set up new networks, transfer data, install hardware, or troubleshoot issues, we’ve got you covered. And we’re conveniently located near you, so we can be there in no time. Not sure what kind of IT support you need? No problem. Just give us a call and we’ll work with you to find the best solution for your business needs. We’re ready to make your move easy and stress-free.

Internet Solutions

Connecting You To The World

We can help you improve your internet speed and stability with our expert advice and troubleshooting. Whether you need to upgrade your equipment, change your settings, or fix any glitches, we are here to assist you. Our business IT support plans include internet support as part of our comprehensive service. Contact us today and enjoy a smooth and fast internet experience.

Device Repair and Upgrades

Your One-Stop Shop For Computer Repair And Upgrades

If you are looking for computer repair and upgrades service in Sydney, we have got you covered. HEROTECH provides high-quality commercial technical support, integration, innovation and security services to suit the needs of different businesses. Whether you need to fix your hardware or software issues, update your systems, or enhance your security, we have experienced consultants and technicians who can help you